piBits AI
  • Services
  • Products
  • Claude Services
  • About
  • Contact Us
Claude Powered
Legal

Privacy Policy

piBits AI Solutions Pvt Ltd  ·  Effective: 1 January 2026  ·  Last updated: 23 May 2026

1. Who We Are

piBits AI Solutions Pvt Ltd ("piBits AI", "we", "our", "us") is a company incorporated in India, headquartered in Noida (Delhi NCR), India. We operate pibitsai.com, altern8ai.com, and connect8ai.com and provide AI development, consulting, and software products powered by Anthropic Claude.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact and enquiry form submissions (name, email, company, phone, message)
  • Account registration information for our products (Altern8 AI, Connect8)
  • Business correspondence and project communications
  • Payment and billing information (processed by third-party payment providers)

We also collect information automatically when you visit our websites, including IP address, browser type, pages visited, and time spent — via standard server logs and analytics tools.

3. How We Use Your Information

  • To respond to enquiries and provide the services you request
  • To send project updates, invoices, and service communications
  • To improve our products and website
  • To comply with legal obligations under Indian law
  • To send marketing communications (only with your consent; you may opt out at any time)

4. Data Localisation & Sovereignty

piBits AI is committed to data localisation. For enterprise clients using Altern8 AI, all data processed remains on the client's own infrastructure and never reaches our servers. For Connect8, regulatory source data is indexed from publicly available sources. User account data for Indian clients is stored on servers located in India.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

  • Anthropic PBC — for AI model inference (as per Anthropic's privacy policy)
  • Service providers necessary to deliver our products (hosting, email, payment processing)
  • Legal and regulatory authorities when required by law

6. Your Rights under DPDP Act 2023

Under India's Digital Personal Data Protection Act 2023, you have the right to access, correct, and erase your personal data. To exercise these rights, email us at privacy@pibitsai.com. We will respond within 30 days.

7. Cookies

Our websites use minimal cookies for analytics and session management. We do not use advertising cookies or third-party tracking pixels. You may disable cookies in your browser settings.

8. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations — typically 7 years for business records as required under Indian company law.

9. Security

We implement industry-standard security measures including TLS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we encourage you to use strong passwords and contact us immediately if you suspect unauthorised access.

10. Contact

For privacy-related queries: privacy@pibitsai.com
piBits AI Solutions Pvt Ltd, Noida (Delhi NCR), India

© 2026 piBits AI Solutions Pvt Ltd. All rights reserved.

Privacy Policy  ·  Terms of Use